1. Information We Collect

We collect certain information from you to process your orders and provide the best possible experience.

A. Personal Information

When you make a purchase, create an account, or subscribe to our mailing list, we may collect:

• Your name

• Billing and shipping addresses

• Email address

• Phone number

• Payment details (processed securely by our authorized payment service provider — we never see or store your full payment information)

B. Automatically Collected Information

When you browse our Site, our systems and analytics tools may automatically collect:

• Your IP address

• Browser type and device information

• Pages visited and time spent

• General geographic location (e.g., country or region)

This helps us improve website performance and user experience.

C. Cookies

Our Site uses cookies and similar technologies to:

• Maintain your shopping cart

• Remember login and browsing preferences

• Analyze traffic and improve functionality

You can disable cookies through your browser settings, but some site functions (like checkout) may not work properly.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your order, account, or inquiries

• Provide customer support

• Send updates or promotional emails (only if you opt in)

• Improve our store, products, and services

• Comply with applicable laws and prevent fraudulent activities

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3. Sharing Your Information

We share your information only as needed to operate our business and fulfill your orders. This may include:

• Payment processing services: to handle secure transactions on our behalf

• Production and shipping partners: to print, pack, and deliver your custom-designed products

• Service providers: who assist with website hosting, analytics, and customer support

Each partner is required to handle your information safely and only for the purpose of providing their service.
We do not sell, rent, or trade your personal information for marketing purposes.

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4. Data Retention

We keep your personal information only as long as necessary to:

• Complete your orders

• Maintain your account (if applicable)

• Comply with legal, tax, or accounting obligations

Once no longer needed, your data is securely deleted or anonymized.

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5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent to receive marketing communications

• Request a copy of your personal data

• File a complaint with your regional privacy authority

If you wish to exercise these rights, please contact us at contact@airdollar.ca

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6. Security

We take commercially reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.
All online payments are encrypted and processed securely through a certified payment system in compliance with international data security standards (PCI-DSS).
However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute protection.

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7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing personal information.

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8. Children’s Privacy

Our products and services are not directed toward children under 13 (or under 16 in certain regions). We do not knowingly collect personal data from minors.

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9. GDPR & PIPEDA Compliance

If you reside in the European Union (EU) or Canada, you are protected by privacy regulations such as GDPR and PIPEDA.
We collect and process personal information only with your consent and solely for legitimate business purposes, such as fulfilling your order or communicating about your account.

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10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations.
All updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

contact@airdollar.ca

Amy’s on Kingsway
Burnaby, BC, Canada