BRIGHTENING YOUR DAY, ONE BALLOON AT A TIME

Return Policy

We want you to feel confident with every purchase. Please review our return guidelines below:

General Return Rules:

  • Buyer is responsible for return shipping costs.

  • Clearance items are Final Sale and cannot be returned or exchanged.

  • Shipping fees are non-refundable.

How to Start a Return:

  • Email us atĀ support@airdollar.ca with your Order Number and the reason for return.

  • Wait for your Return Authorization (RA) number. Do not ship any items back without approval.

  • Once approved, pack the item securely and send it to the address we provide. We strongly recommend using a tracked shipping method, as we are not responsible for lost return packages.